James Wilkes, MCIM
Owner of Phi Marketing
Hi I'm James, the owner of Phi Marketing. I am a digital marketing leader with over thirty years of experience across various sectors, including hotel, retail, financial, manufacturing and automotive industries.
I have worked on numerous digital marketing strategies that have resulted in business growth and success in many different sized organisations from start-ups to globally recognised brands.
One of my passions lies in delivering exceptional user experience and understanding things from the customer's perspective. I firmly believe that a customer-centric approach is key to achieving long-term success in the digital marketing landscape. I have a hands-on consultative approach, and can utilise my experience to identify and implement business process improvements that optimise the customer journey and enhance overall satisfaction. I have built and maintained many CRM systems both bespoke and off the shelf.
I have always enjoyed being at the forefront of embracing emerging technologies and platforms. I have a deep understanding of the importance of social media in driving brand awareness and engagement. By harnessing the power of social media marketing, you can successfully create meaningful connections with target audiences and amplify your brand's message.
I have also been an avid photographer and videographer for many years, and I believe video is one of the most successful ways of reaching new and entertaining existing audiences.
At Phi Marketing we get great pleasure from your success and are always happy to discuss any potential project large or small. If you would like to know more or have a question just pick up the phone or email.